Last Revised: July 26, 2025

At Beekeeper Collection, we prioritize your satisfaction and aim to ensure you are thoroughly pleased with your order. Should you find that your purchase has not met your expectations, you are welcome to initiate a return within 30 days of the delivery date. This 30-day period grants you the opportunity to consult us regarding a return and a full refund.

Criteria for Return Eligibility

To qualify for a return, the following criteria must be satisfied:

  • Condition: The merchandise must be in the identical state in which it was delivered to you, specifically unworn, unused, unwashed, and otherwise undamaged.
  • Originals: All original tags must remain affixed and the product must be enclosed in its original packaging.
  • Proof of Purchase: A copy of the receipt or any other acceptable proof of purchase must be included.

Procedure for Initiating a Return

To commence the return process, please send a written request to contact@beekeepercollection.com. Upon verifying the request, we will furnish you with detailed instructions and the designated return shipping address. Kindly refrain from returning any merchandise without prior authorization.

Return Shipping Costs

  • Customer Responsibility: If you choose to return an item because you have changed your mind, ordered the wrong size, or for any other reason not attributable to an error on our part, you will incur the return shipping charges.
  • Our Responsibility: Should your return stem from a mistake on our part—such as receiving a damaged, defective, or incorrect product—we will bear the return shipping charges. In such cases, we will either send you a prepaid return label or reimburse you for the standard return shipping cost.

Damages or Issues

We ask that you examine your order as soon as it arrives. If you discover any defect, damage, or if the item is not what you ordered, please email us at contact@beekeepercollection.com within 7 days of delivery. We will investigate the matter and either send a replacement or process a full refund, depending on the circumstances.

Exchanges

For the fastest resolution, please return the item in your possession. Once we accept your return, you can proceed with a new order for the replacement item of your choice.

Cancellations

You may cancel an order for a full refund at any time before dispatch. If you wish to cancel, we recommend you contact us without delay. Once an order has left our facility, it cannot be cancelled and must be treated as a return as outlined below.

Refund Process

Upon receipt and inspection of the returned item, we will inform you of the outcome. If we approve the return, we will initiate a refund to the original method of payment within 10 business days. Please note, your financial institution may take additional time to reflect the credit.

Contact Information

We welcome your questions about returns, refunds, or any other matters.

  • Trade Name: Beekeeper Collection
  • Phone: +1 (313) 7874149
  • Email: contact@beekeepercollection.com
  • Business Hours: 09:00 AM To 06:00 PM (Eastern Time)
  • Support: 24/7 On Live Chat
  • Address: 801 Lothrop St, Detroit, Michigan (MI) 48202, USA

Our team is committed to delivering superior products and an outstanding service experience.