General Product & Quality

Q: What varieties of beekeeping suits do you provide?

A: We provide a comprehensive selection including full-body suits, ventilated jackets, and various veil designs. Our garments are available in cotton blends, poly-cotton, and triple-layer ventilated mesh.

Q: Are your suits sting-proof?

A: While no suit is 100% sting-proof, our gear is engineered from high-grade, resilient materials with reinforced stitching to significantly diminish the probability of stings.

Q: How do I select the best suit for my climate?

A: For warm environments, we recommend our ventilated mesh suits for maximum airflow. For cooler regions, our cotton-blend and poly-cotton suits provide excellent durability.

Sizing & Fit

Q: How do I determine my proper size?

A: We recommend following our detailed Measuring Guide. Please measure your chest, waist, inseam, and torso length, then compare them to the Size Chart on each product page.

Q: What if I am between two sizes?

A: If your measurements fall between two sizes, we recommend choosing the larger size to allow for better mobility and the ability to wear layers underneath.

Shipping & Delivery

Q: What are your shipping costs?

A: We are proud to provide FREE Standard Shipping on all orders within the United States. There are no hidden fees or handling charges.

Q: Where do you ship?

A: Currently, we focus our services exclusively on customers within the United States (USA) to ensure fast and reliable delivery.

Q: How long does it take to receive my order?

A: Orders are processed in 1-3 business days. Transit time is 1-5 business days. Most customers receive their orders within 2 to 8 business days.

Orders & Payments

Q: Which payment methods do you accept?

A: We accept Visa, MasterCard, American Express, Discover, JCB, UnionPay, Apple Pay, and Google Pay via Stripe.

Q: Is my payment information secure?

A: Yes. We use industry-standard SSL encryption through Stripe. We do not store any credit or debit card details on our servers.

Returns & Refunds

Q: What is your return policy?

A: We offer a 30-day return window. Items must be unworn, unwashed, and in their original packaging with tags attached.

Q: How do I start a return?

A: Contact us at contact@beekeepercollection.com. Once approved, we will provide you with the necessary return instructions.

Q: Can I cancel my order?

A: You can cancel your order for a full refund any time before it is dispatched. Once shipped, it must be handled as a return.

Contact & Business Information

Q: What are your business hours?

A: Our team is available Monday to Friday, 09:00 AM to 06:00 PM (Eastern Time).

Q: How can I contact customer support?

A: You can reach us via Email at contact@beekeepercollection.com or through our website’s Live Chat during business hours.

Q: Where is your office located?

A: Our operational headquarters is located at 801 Lothrop Street, Detroit, Michigan 48202, USA.